BT broadband speed boost and storage upgrade

Here’s some good news for BT customers: the provider is boosting broadband speeds, data allowance and cloud storage this autumn, and all for free. The changes will affect a huge number of people. More than one million people will get faster broadband, all three million BT customers with cloud storage will have their allowance doubled,…

Virgin Media seeks households to trial new technologies

Virgin Media is inviting volunteers to take part in future product trials and discussion groups. The provider wants to hear from people interested in trying out its “latest innovations”, although it does not give details on exactly what these are. Interested parties can register their interest by filling in a survey. Virgin Media will use…

ASA tells business providers to show all-inclusive up-front and monthly costs

The Advertising Standards Authority (ASA) has told business broadband providers to combine broadband and phone line rental prices in their advertising. Last year, the ASA introduced new rules requiring residential broadband providers to offer all-inclusive pricing., but similar rules for business-to-business marketing were not introduced at the same time However, the watchdog recently received complaints…

Automatic broadband compensation

The UK’s biggest landline and broadband providers will soon begin automatically compensating customers for poor service. The move follows a consultation by industry regulator Ofcom, which found that customers were insufficiently compensated for missed appointments from engineers and landline and broadband outages. So what will the new compensation regulations mean? What sort of compensation can…

TalkTalk launches TV remote for children

Handset makes TV viewing simple for kids and secure for parents. TalkTalk has launched a brand new TV remote control designed especially for children. The TalkTalk Kids TV Remote was designed in consultation with more than 60 schoolchildren and lets youngsters with small hands find their favourite shows in moments. With just one click of…

1 in 3 people binge-watch TV every week

8 in 10 often watch multiple episodes of a show in one sitting. Binge-watching is becoming increasingly popular with TV viewers in the UK, new figures have revealed. According to Ofcom’s new Communications Market Report, 79 per cent of British adults often watch multiple episodes of the same programme back-to-back in a single sitting. Some…

Hyperoptic to roll out full-fibre broadband network in Newcastle

Ultrafast speeds offered to social housing tenants. Hyperoptic is making ultrafast broadband speeds available to social housing tenants in Newcastle. The provider has been chosen by Newcastle City Council to create a full-fibre gigabit broadband network, which will service almost 5,000 properties in 25 social housing developments. As a result, tenants will have access to…

EE starts rolling out 400Mbps 4G+ in major cities

Next generation 4G+ network switched on in Cardiff. EE has started switching on its next generation 4G+ network, which offers speeds of more than 400Mbps. The network is being deployed in major cities across the UK and was switched on initially in Cardiff, where it achieved download speeds of 429Mbps. EE’s new technology has also…

Sky offers 33% off TV deals

18-month contracts available at reduced prices. Sky TV is offering new customers 33 per cent off the price of various TV bundles for 18 months. Each bundle will come with its next-generation TV service Sky Q, which offers features such as 4K functionality and the ability to pause programmes in one room and pick up…