About Post Office broadband

Post Office broadband — also known as PO broadband — speeds top out at 8Mbps, so it’s not the fastest service on the market. However, Post Office broadband is competitively priced and is aimed at consumers who don’t want or need a super-fast broadband service.

Post Office Ltd is part of the Royal Mail Group, along with Royal Mail and Parcelforce Worldwide. Since the first post offices were opened several centuries ago, the Post Office has developed from a network of independently owned shops selling stamps and weighing packages to a national retail company which offers a broad range of services.

It was in 1986 that Post Office became a company in its right and, to date, there are as many as 14,300 branches across the British Isles. The Post Office claims that over 94% of the UK’s population are within a mile of one of its branches.

Post Office customer service

The Post Office’s broadband UK-based customer support helplines that are open from 8am until 8pm on Mondays through Saturdays, or 9am to 6pm on Sundays.

The Post Office has a Help section on its website, with a comprehensive list of ‘Frequently Asked Questions’ and straightforward information about Post Office broadband packages.

Equipment

If you opt for the Post Office Broadband Premium service and you’ll get a wireless broadband router free of charge.

This enables you to share you broadband connection with any number of broadband-enabled gadgets and computers around the house.

Software features

Post Office broadband provides you with free security software when you sign up to any of its broadband contracts. As well as anti-virus, anti-spam technology is provided, so you won’t be plagued by unwanted junk mail.